myENA

Power, at your fingertips

Welcome to myENA, your resource to access all of your online support and service tools. From broadband and voice to content filtering and Wi-Fi, ENA has just the solution you need to keep connectivity, communications, instruction, and daily operations flowing smoothly. Select an option below to log into your powerful ENA solution*.

Network Availability Monitoring

The Network Monitoring tool displays real-time status of a site’s network, allowing insight into the health of the network at any time, from any place with an Internet connection.

Network Availability Monitoring

Ticket Tracker

Directly access ENA’s ticketing system in order to view ticket information about issues affecting your site(s). Find out the current status of any ticket, including which ENA department owns your ticket, and the steps underway to correct the problem. If you have any more information for us, please update the ticket and the ENA engineer will be notified immediately.

Ticket Tracker

Bandwidth Utilization Reporting Tool

This tool allows you to track and monitor aggregate bandwidth usage by site using industry-standard metrics. This information assists in troubleshooting, planning future capacity requirements, and tracking usage spikes.

Bandwidth Utilization Reporting Tool

Account Management

The Account Management tool allows authorized personnel to maintain account information such as passwords, user details, and creating additional accounts.

Account Management

ENA SmartVoice

The ENA SmartVoice account management portal gives you access to settings for users, extensions, departments, and more. This portal also provides detailed call reporting for the activity on your account.

ENA SmartVoice

ENA Air Reporting

The ENA Air portal provides access to real-time and historical reporting for your managed Wi-Fi networks. This reporting and analytic data will help you understand user behavior, assist with troubleshooting, plan for future enhancements, and more!

ENA Air Reporting

ENA WebSafe

ENA’s WebSafe allows authorized technology staff the ability to manage your content filtering policy and provides quick access to dashboard reports that give you important information about content filtering at a glance.

ENA WebSafe

ENA Mail

This account management tool will help you administer your ENA Mail accounts and settings.

ENA Mail    Important ENA Mail Announcement

Access online self-support with ENA’s Help Center, including documentation and tutorials for ENA’s support tools.

ENA’s Help Center
If you encounter any issues logging into your account or accessing your support-service tools, please contact your technology coordinator or ENA’s Customer Technical Assistance Center (CTAC). The CTAC is available 24 hours a day, 7 days a week, 365 days a year.
Toll-free: (888) 612-2880 | E-mail: support@ena.com

*ENA customers will only be able to authenticate for ENA solutions they have purchased. If you would like to learn more about ENA’s full suite of managed services please visit our Solutions page.