Smarter, Simpler, More Powerful Voice Solutions
ENA’s next-generation, carrier-class voice solutions offer the most robust and advanced features and functionalities on the market today. And because our solutions are hosted, easy to use and almost infinitely scalable, they also represent a significant cost-savings and an effortless entrée into IP-based telecommunications. Educators, parents, students and the community at large depend on reliable telecommunications services, and no one understands that better than ENA—a trusted leader in reliable, education-centric, mission-critical connectivity services.
ENA Connect
The ENA Connect suite delivers a complete, end-to-end telecommunications solution with all the robust features of a next-generation IP PBX but without having to purchase, manage or continually upgrade any premise-based equipment. Plus, customers get full redundancy, extension flexibility and ENA’s renowned attention to customer service and maintenance. Because our service is hosted, there’s no outlay of capital expenditure other than the phones themselves—only a flat monthly rate that compares favorably with the cost of many customers’ aging, underperforming telecommunications solutions.
ENA Connect’s feature sets are offered in four bundles, each as robust as any available on the market. Any combination of ENA Connect Lite, Basic, Plus and Pro levels may be purchased as long as one ENA Connect Pro bundle is activated per site.
ENA Connect Lite
ENA Connect Lite cost-effectively puts fully hosted PBX telephone extensions into every classroom while providing classic features such as hold and transfer. Service includes a bundle of local-only inbound calling, unlimited outbound calling, visual voicemail, online portal access, clickto-call and more!
ENA Connect Basic
This greatly enhanced service class includes a bundle of local and long distance minutes, unlimited inbound calls and features especially designed for teachers such as call scheduling, off-site voicemail access and three-way conferencing calling.
ENA Connect Plus
An enhancement to the ENA Connect Basic offering. Unlimited local and long distance calling, direct inward and outward dialing, call park and pickup, outdial notification and one-to-one intercom features make this phone service ideal for customers who require more frequent outbound calling—like support and administrative staff.
ENA Connect Pro
This rich feature set integrates the telephone experience with the user’s computer. ENA Connect Pro includes drag-and-drop conferencing and click-tocall capability that can be accessed via any compatible Web browser. Now phone system managers, technology staff, principals, directors, superintendents, office personnel and others in need of enhanced features can forward calls to one or more alternate phone numbers at once through a convenient Web-based interface—or park calls at one extension and pick the call up at any other in the system. Package also includes mobile phone integration, broadcast messaging
administration and WAP access to ENA voice portal.
ENA Dialtone Connect
Get more out of your PBX—for less
The ENA Dialtone Connect suite cost-effectively replaces your existing PRI or analog phone lines, allowing you to extend the life of your current PBX investment while enjoying enhanced features and unlimitedminute calling plans at no extra charge.* Because network and PBX upgrades are not necessary, you will immediately benefit from a vastly enriched feature set!
Our most popular features in a simple, straightforward package
The ENA Dialtone Connect suite comes in two service types: Dialtone Connect and IP Dialtone Connect. The first provides analog or PRI handoff for traditional PBX or key systems. The second delivers IP handoff directly to your IP-enabled PBX, precluding the need for a gateway. Both versions of Dialtone Connect allow you to cost-effectively extend the life of your current PBX investment while you enjoy enhanced features and unlimited minute calling plans at no extra charge.*
*Some restrictions may apply to unlimited minute calling services. Unlimited long distance applies to lower 48 U.S. states only.
Our Voice Solutions Make Your Campus a Safer Place
Safety and security are critical concerns to schools, libraries and businesses. With ENA Connect and ENA Dialtone Connect, several significant safety, security and emergency-response features are built in:
• A phone in every classroom becomes an affordable reality
• Anonymous Call Blocking
• Nimbler, more mobile telephony
ENA Connect users can “move” their phone and therefore emergency office anywhere that has Internet access.
• “Intelligent” 911 System
Anytime someone calls 911, ENA identifies and seamlessly routes the call to the correct Public Safety Answering Point, providing the correct physical address, no matter which campus the caller happens to be in; this works even if the phone has been moved from one campus to another.
• Generator backup and fully redundant systems
Voice Support Services From ENA: Toll-Free Connect, Voicemail Connect, Fax Connect
For ENA Connect and Dialtone Connect customers that require a dedicated toll-free line or a dedicated fax line, ENA now offers Toll-Free Connect and Fax Connect. For Dialtone Connect customers who need more voicemail boxes than their current PBX allows, we offer Voicemail Connect.
Proactive Call Quality Monitoring
With Proactive Call Quality Monitoring, ENA is able to proactively monitor the overall quality of experience for every call made to and from ENA’s voice solutions. This allows ENA to quickly pinpoint where a call problem lies—whether on the customer’s LAN or on our own telecommunications network—thereby enabling us to resolve the issue in a speedier, more effective manner. Proactive Call Quality Monitoring sets ENA apart from every other voice solution available on the market, and ENA offers it to all our Connect and Dialtone Connect customers at no additional cost.
