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ENA Internet Access

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ENA—your partner for robust, dependable, safe, and scalable Internet access.

At ENA, we understand that robust, reliable, and secure Internet access has become mission critical for today’s educational institutions. That is why exceptional resiliency and the ability to recover quickly from outages and disasters are key components to ENA’s network design, implementation, operational management, and ongoing technology testing.

To ensure overall network performance and resiliency, ENA built a national MPLS‐based, carrier‐grade IP backbone infrastructure comprised of multiple fault-tolerant links between geographically diverse points of presence (POPs) within hardened data center facilities. By establishing geographically separate access points, ENA is able to deliver core network service continuity even in the event of a prolonged incident or disaster affecting any one of our POP locations.

In addition to POPs in the states we currently serve, the ENA National Network includes POPs in major Internet peering facilities in Atlanta, Chicago, Seattle, and Washington, D.C. ENA POPs deliver direct access to the content your users are accessing. With our direct peering, on-net content, and national footprint, we can provide speed and resiliency in a comprehensive service. Additionally, our national network backbone infrastructure is highly scalable and able to meet the growing needs of the communities we serve.

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ENA Internet Access solution services include

  • Network design
  • 24x7x365 proactive monitoring
  • Maintenance and support
  • Security and performance evaluation
  • ENA DNS resolution
  • ENA DNS record hosting
  • ENA rapid threat mitigation (DDoS black-hole routing)
  • ENA real-time DNS black-list (developed and updated by educators)
  • ENA mail scrubbing

Our national network ensures every Internet request and its associated traffic uses the optimum path to achieve an expedient result.

ENA connects to the global Internet using diverse providers via numerous high bandwidth connections, providing reliable Internet access even when one link or provider has trouble. We continually analyze network traffic to ensure that it is delivered using the optimal path. The results of our analysis have led us to invest in a high-speed, national network backbone that includes significant network traffic peering, in-network content hosting, content caching, connectivity to national and international research and education networks (such as Internet2), and quality of service support.

With ENA Internet Access, we design, build, maintain, and monitor your broadband connection, making ENA the ultimate one-stop shop for all of your network infrastructure needs. The power of ENA’s complete, turnkey Infrastructure as a Service (IaaS) Internet access offering is that it encompasses the provisioning, installation, and ongoing maintenance of all circuits, as well as all network equipment and hardware.

With ENA Internet Access, customers only need to call one phone number—ENA’s—to request new services or to resolve any and all issues related to our services. We continually evaluate all aspects of our service and updates, and we will replace any component, including ENA-owned customer premises equipment, as required.

If you would like additional information about ENA Internet Access, or if you would like to purchase ENA Internet Access for your institution, please contact one of our regional service professionals.

REGIONAL SERVICE CONTACTS

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