ENA SmartVoice is a cloud VoIP phone platform that can lower your total cost of ownership, streamline your communications, and ensure a seamless path to future growth.
With enterprise-class features and functionality, ENA SmartVoice delivers a reliable, future-ready phone system that gives your staff the freedom to connect how and where they want.
Everything You Need to Stay Connected
Cut costs, reduce cumbersome phone maintenance, and increase your campus flexibility and security with ENA’s cloud VoIP phone system.
Phone
Top-notch VoIP service and reliable cloud phone system with robust set of voice, call management, and mobility features.
Messaging
Keep everyone communicating and collaborating with messaging. Chat, text, share files, and more from our desktop and mobile apps.
Meetings
Empower staff with virtual meeting rooms. Host and schedule HD online meetings with screen sharing, breakout rooms, virtual backgrounds, and more.
Reliable
Reliability is at the core of ENA’s voice architecture. Our distributed cloud platform was specifically engineered for resiliency, delivering crystal clear audio and video quality and an industry-leading 99.999% uptime SLA.
Cost Effective
ENA SmartVoice is hosted, so there’s no outlay of capital expenditure other than the phones themselves—only a flat monthly rate that delivers savings and a lower cost of ownership over legacy on-premises systems.
Feature Rich
ENA SmartVoice offers powerful features spanning voice, call management, collaboration, and video conferencing. Plus, only pay for the features you need – mix and match packages to build a custom cloud phone system tailored for your organization.
Microsoft Teams Integration
Simplify your workday and reduce app fatigue by integrating ENA SmartVoice calling with Microsoft Teams.
Packed With Powerful Features
ENA’s comprehensive VoIP and UC packages are designed to meet the daily communication and collaboration needs of your organization.
Created with the end-user in mind, these packages offer robust feature sets that enable organizations to streamline, mobilize, and unify their communication platforms. Mix and match extension packages to meet your unique communication needs.
Voice
✓ Enterprise-grade, cloud PBX
✓Unlimited long distance and local calling
✓ Jump calls between your desk phone, smartphone, and computer
✓ Visual voicemail and transcription
✓ Hosted call recording
Call Management
✓ Auto attendant
✓ Hunt/rollover groups
✓ Customizable messaging and on-hold music
✓ Find Me/Follow Me
✓ Call forking and scheduling
✓ Add-on packages available for ACD and contact center
Collaboration
✓ 1:1 and group instant messaging
✓ Share files and start video or audio calls from chat
✓ SMS text messaging
✓ Presence/availability status
Video Conferencing
✓ Virtual meeting rooms
✓ Password protected meetings
✓ Screen and file sharing
✓ Whiteboard/annotation
✓ Virtual backgrounds, breakout rooms, polls, and more
Mobile and Desktop Apps Keep You Connected From Anywhere
Join calls or meetings from your computer or smartphone using your ENA SmartVoice number with our mobile unified communications app – ENA SmartUC.
How ENA SmartVoice Can Help Your Community
- Never Miss a Call – staff can stay reachable anywhere on campus with our mobile and desktop apps
- Confidential Communications – teachers can keep in touch with parents, students, and coworkers without revealing their personal numbers
- Flexibility – easily pivot to fully remote or blended learning when needed for inclement weather, emergencies, or holidays
- Lessen Admin Load – personalized voice messages and auto attendants route common call concerns like class registration, grade retrieval, bus info, etc. to the right person or department
- Easy, Remote Management – ENA’s online admin portal enables you to make system-wide changes from anywhere – even if you can’t get into the school
- Campus Notifications – quickly broadcast announcements campus-wide with integrated paging systems, bell schedulers, and speakers
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Never Miss a Call – professors and staff can stay reachable anywhere on campus with our mobile and desktop apps
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Reduce Capital Expenses – eliminate aging on-premises hardware by migrating to a modern cloud platform – all at a low monthly operating expense
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Flexibility – easily pivot to remote operations when needed for inclement weather, emergencies, or holidays
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Help Students Resolve Issues Faster – personalized voice messages and auto attendants quickly route common call concerns like admissions, financial aid, employment, and more to the appropriate department
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Drive Student Engagement – set up inbound and outbound contact center capabilities to effectively manage student conversations across multiple channels including phone, chat, SMS, and email
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Campus Notifications – quickly broadcast announcements campus-wide with integrated paging systems and speakers
- Personal Numbers Stay Private – providers and staff can stay connected with patients without revealing their personal numbers
- Increase First Contact Attempt Rates – patients often don’t pick up calls from unknown or private numbers. With ENA SmartVoice, medical professionals can call patients outside the hospital or clinic using their professional work extensions
- Lessen IT Workload – ENA’s hosted platform reduces IT overhead with proactive maintenance and monitoring
- Easy, Remote Management – our online admin portal enables you to make system-wide changes from anywhere – even if you can’t get into the building
- Improve the Patient Experience – personalized voice messages and auto attendants quickly route common call concerns like billing, patient accounts, emergency room, outpatient clinics, and more to the right department
- Video-Based Telehealth and Meetings – increase care collaboration, provide telehealth services, and facilitate health education with HIPAA compliant, signed Business Associate Agreement (BAA) video conferencing
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Never Miss a Call – staff can stay reachable anytime they’re away from their desks
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Do More With Less – consolidate communications tools, simplify collaboration across branches, and save money with one cloud platform
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Free Up IT Time and Resources – reduce IT overhead, management, and maintenance with a fully managed, hosted system
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Flexibility – easily pivot to remote operations when needed for inclement weather, emergencies, or holidays
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Virtual Meeting Rooms – host interactive online events and programming such as storytime hour, career workshops, classes, author book readings, tutoring, and more
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Support Your Modern Workforce – enable a blended in-office and remote working environment with integrated phone, messaging, and meetings on ENA’s mobile and desktop apps
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Do More With Less – consolidate communications tools, simplify collaboration across offices and agencies, and save money with one cloud platform
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Reduce Capital Expenses – eliminate aging on-premises hardware by migrating to a modern cloud platform – all at a low monthly operating expense
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Flexibility – easily pivot to remote operations when needed for inclement weather, emergencies, or holidays
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Help Citizens Resolve Issues Faster – personalized voice messages and auto attendants quickly route common call concerns to the appropriate person, office, department, or agency
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Drive Community Engagement – set up inbound and outbound contact center capabilities to effectively manage citizen conversations across multiple channels including phone, chat, SMS, and email
Improve Safety and Security
Better prepare your campus for emergencies and meet escalating security and technology standards with ENA SmartVoice’s optional safety enhancements.
POTS Lines Replacement
Securely convert soon-to-be out of service copper lines to VoIP for gates, fire alarms, elevators, etc.
911 Services
Accelerate emergency response times with automated 911 notifications and pinpoint 911
Safety and Alerting Suite
Broadcast announcements with SIP integrated devices including paging, intercom, speakers, etc.
Unreliable on-prem phone systems can risk staff and student safety during an emergency.
See how our VoIP platform is more reliable and cost-effective
Advanced VoIP Handsets
Choose from a range of desktop, cordless, and conference phones.
We’re There for You Every Step of the Way
Fully Managed On-Site Installation
ENA’s dedicated engineering, project management, and account service teams ensure your implementation is seamless, stress-free, and – best of all – on schedule.
Easy Setup and User Training
Easily train admins and users with on-demand presentations, videos, and user guides via the ENA Help Center, or schedule live virtual training sessions tailored for your team.
Proactive, High-Touch Customer Care
Gain peace of mind knowing your voice platform is proactively monitored by ENA’s expert voice engineers and supported by our live, US-based customer care team 24x7x365.
Need an ACD or cloud contact center? We’ve got you covered.
ENA offers a range of add-on contact center solutions to help you deliver exceptional inbound and outbound customer service experiences.
