Mission

ENA believes a network is more than just a system of circuits and hardware. It’s about connecting people and making the process of reaching and using valuable information as easy and reliable as turning on the lights.

Our Purpose

Making the process of reaching and using valuable information as easy and reliable as turning on the lights.

Our Core Values

  • ENA is Customer-Focused
  • ENA demonstrates Utmost Integrity
  • ENA possesses a Passion for Excellence
  • ENA Builds Value for Employees, Customers and Stockholders
  • ENA Respects the Individual and Promotes the Team

History

ENA is the leading provider of infrastructure as a Service (IaaS) solutions to schools and libraries, In 1996, ENA created one of the first statewide K–12 networks in the U.S. and has earned a reputation as experts in the design, deployment, and management of broadband, Wi-Fi/LAN, voice, and video solutions. Today, ENA manages multiple statewide and district-wide networks, including 15 of the largest school systems in the country, successfully serving approximately 5,000 end sites; 570 school districts; 3.2 million students, teachers, and administrators; 280 libraries; and 3.2 million library patrons.

Snapshot

ENA is the nation’s leading provider of Infrastructure as a Service (IaaS) solutions to school systems, libraries and governments. The converged networks that we design, deploy and manage, as well as the digital classroom resources we offer, improve instructional capabilities and operational efficiencies. ENA currently serves more than 6.4 million customers and over 5,000 sites with best-of-breed technologies, around-the-clock network support and a commitment to outstanding customer satisfaction.

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Bigger Picture

ENA was founded in 1996 with a vision: to offer technology solutions that make reaching and using valuable information as easy and reliable as turning on the lights. That year we created the nation’s first statewide K–12 network. Today, ENA provides connectivity, voice and video solutions to over 5,000 end sites, 570 school districts and 280 libraries, serving more than 3.2 million students, teachers and administrators and more than 3.2 million library patrons in 33 states. ENA manages multiple statewide and hundreds of district-wide broadband networks and our converged infrastructures are supported by our private, MPLS-based, secure nationwide network that exchanges traffic with multiple global carriers and utilizes highly reliable and geographically displaced server farms, connects to multiple Internet peering points as well as research and education networks such as Internet2, and includes in-network content hosting and Quality of Service (QoS). We firmly believe networked education can make education more personalized, equitable, relevant and cost-effective for all students. This dedication to education, combined with a passion for customer service that defies the conventional dictates of business, sets ENA apart. Empowered by networks that save them time, money and frustration, our customers are free to focus on what matters most: preparing students, strengthening communities and leading enterprises into the 21st century.


How is ENA different?

We are customer-centric, education-focused and believe people make all the difference
For eight consecutive years, over 92% of ENA customers surveyed say they would recommend us to others, our overall customer satisfaction rating has been 97% or higher and our customer retention rate has been greater than 99%
Over 99% of the time, we alert our customers of a network issue and begin resolving it before they even know an issue exists
ENA was recognized as one of Tennessee’s “Best Employers” in 2006,2007,2009, 2010, 2011, and 2014