ENA is excited to announce it has joined Zayo Group!

How can we help?

Our customer support engineers (CSEs) are a dedicated staff available by phone 24x7x365 for immediate customer assistance on any and all ENA service issues. 

Customers can also use our optional live chat tool available via the myENA user portal Monday through Friday, from 8:00 a.m. – 5:00 p.m. CT to receive assistance.

If you are an experiencing an issue with an ENA solution, you can also submit a help request using the support form.

Online Support Resources

In addition to our live CTAC support, ENA has a robust library of always-available online support resources and service enhancement applications in the ENA Help Center and within the myENA user portal.

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Access online self-support with the ENA Help Center. The ENA Help Center contains a wealth of help, including manuals and tutorials for our services and applications.
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Monitor your network with online service and support applications. The myENA user portal provides you with a robust suite of online tools, including access to our live chat tool.

ENA’s super support begins with the Customer Technical Assistance Center (CTAC).


Request support from the CTAC

Not quite what you were looking for?

Contact sales

Connect with a Regional Account Service Professional in your state to work with you to achieve your technology goals and objectives.

Speak with us

The ENA CTAC is available 24 hours a day, 7 days a week, 365 days a year. If you need immediate customer assistance please call the appropriate support number:
Education, Library, Government

Login to user portal

Monitor your network with online service and support applications with the myENA user portal.