ENA CTAC customer support:  (888) 612-2880  |   email support
Service and support resources:    myENA   |   ENA Help Center


Power at Your Fingertips

The myENA portal is your resource to access all your online service and support applications. The portal includes several enhanced security features that enable authorized administrators to easily oversee and manage user provisioning and access.

Log into an application below or go directly to my.ena.com

Support and System Tools

Ticket Tracker

ENA CTAC Ticketing

Account Management

MyENA user management

Service Status

ENA services status board

Connectivity Applications

Bandwidth Utilization

Usage reporting and analysis tool

Network Availability Monitoring

Live network status reporting


Managed WLAN reporting and analytics

Communication Applications

ENA SmartVoice Admin

Group level management tool

ENA SmartVoice User

Individual extension management tool

Video Collaboration Powered by Zoom

Video and web conferencing

Cloud Applications

ENA TrustCompute

Cloud computing

ENA TrustVault

Cloud storage

ENA TrustBackup

Backup as a service

Security Applications

ENA NetShield

Read-only firewall rules

ENA NetShield UTM

UTM oversight and reporting

ENA WebSafe

Content filtering management and reporting

ENA NetDefender

DDoS mtigation and reporting


Access online self-support with the ENA Help Center. The ENA Help Center contains a wealth of help documentation, including manuals and tutorials for ENA’s solution products and support tools. In addition to product-specific content, you will also find valuable resources such as the Technology Leader Welcome Kit and other handy tools.

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