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The ENA Code of Service Excellence

ENA by Zayo > ENA Life > The ENA Code of Service Excellence

At ENA, delivering exceptional customer support is ingrained in our company culture. We are more than a technology solution provider—we are a team of dedicated and experienced individuals who are passionate about helping our customers achieve success.

We asked all our employees to identify qualities and actions they believe are representative of excellent customer care. Their responses were compiled into eight key attributes that we have named our ENA Code of Service Excellence. Whether an employee operates behind the scenes to support internal personnel or works directly with our external customers, the Code reminds all ENA employees that we are united by one goal—to provide excellent customer service, 100% of the time.

this is a huge diagram of ENA's service and I don't know how to make it accessible I'm sorry
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